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Terms

Last Updated: May 3, 2026

The Gist

These Terms of Service ("Terms") are a legal agreement between you and Kaytos, LLC, a Delaware limited liability company ("Kaytos," "we," "us," or "our"). "paperwork.bot" refers to the platform, websites, applications, and services operated by Kaytos, LLC (collectively, our "Services"). We develop and publish products and services designed to help businesses automate and manage their document workflows, data processing, and related business operations.

These Terms describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions. If you don't agree to these Terms, don't use our services.

If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom ("European User"), some special terms apply to you as mentioned below.

Terms of Service

These Terms govern your access to and use of the products and services we provide through or for paperwork.bot (collectively, "Services").

Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by all of the Terms and all other operating rules, policies, and procedures that we may publish via the Services from time to time (collectively, the "Agreement"). You also agree that we may automatically change, update, or add on to our Services as stated in the Terms, and the Agreement will apply to any changes.

1. Who's Who

"You" means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you're authorized to accept the Agreement on that person's or entity's behalf, that by using our Services you're accepting the Agreement on behalf of that person or entity, and that if you, or that person or entity, violates the Agreement, you and that person or entity agree to be responsible to us.

"We," "us," and "our" refer to Kaytos, LLC, a Delaware limited liability company. "paperwork.bot" refers to the platform, websites, applications, and services operated by Kaytos, LLC. References to "paperwork.bot" describe the product; the contracting party and legal entity is Kaytos, LLC.

"Kaytos Parties" means Kaytos, LLC and its current and former members, managers, officers, directors, employees, agents, representatives, successors, and assigns.

2. Your Account

When using our Services requires an account, you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response. We may limit your access to our Services until we're able to verify your account information, like your email address. When you create a paperwork.bot account, we consider that to be an inquiry about our products and services, which means that we may also contact you to share more details about what we have to offer (i.e., marketing). Don't worry — if you aren't interested, you can opt out of the marketing communications, whether it's an email, phone call, or text message. You're solely responsible and liable for all activity under your account. You're also fully responsible for maintaining the security of your account (which includes keeping your password secure). We're not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your acts or omissions. Don't share or misuse your access credentials. And notify us immediately of any unauthorized uses of your account, or of any other breach of security. If we believe your account has been compromised, we may suspend or disable it. If you'd like to learn about how we handle the data you provide us, please see our Privacy Policy.

Organization Accounts and Administrators

If your account is created by, paid for by, linked to, or managed by an organization, or if you use the Services with an email address or account provided by an organization, that organization may be able to administer your account and workspace. Administrators may be able to access, export, restrict, transfer, delete, or otherwise manage accounts, settings, workflows, Customer Content, and other data associated with that organization.

Kaytos, LLC may rely on instructions from the organization and its authorized administrators, and the Kaytos Parties are not responsible for disputes between you and that organization or its administrators about access to, ownership of, or control over any account, workspace, workflow, or Customer Content.

3. Minimum Age Requirements

Our Services are designed for business use and are not directed to children. You must be at least eighteen (18) years of age (or the age of majority in your jurisdiction, if higher) to access or use our Services. By registering for or using our Services, you represent and warrant that you meet this age requirement and that you can legally form a binding contract with us. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it.

4. Responsibility of Users

We haven't reviewed, and can't review, all of the content (like text, documents, data, images, files, and other materials) posted to or made available through our Services by users or anyone else ("Content") or on third-party services that link to, or are linked from, our Services. We're not responsible for any use or effects of Content or third-party services. So, for example:

  • We don't have any control over third-party services.
  • A link to or from one of our Services does not represent or imply that we endorse any third-party service.
  • We don't endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties.
  • We aren't responsible for any harm resulting from anyone's access, use, purchase, or downloading of Content, or for any harm resulting from third-party services. You're responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
  • We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.

Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.

Customer Content

You retain all ownership rights in the documents, data, records, text, images, files, and other materials that you or your authorized users submit, upload, or make available through the Services ("Customer Content"). These Terms do not transfer ownership of Customer Content to Kaytos, LLC.

You grant Kaytos, LLC a limited, non-exclusive, worldwide license to host, store, process, transmit, display, reproduce, and otherwise use Customer Content solely as needed to provide, secure, support, troubleshoot, and improve the Services, comply with law, and enforce these Terms. This license includes the right to process Customer Content through service providers and subprocessors that help us provide the Services.

You represent and warrant that you have all rights, permissions, and legal bases necessary to submit Customer Content to the Services and to allow us to process it as described in these Terms and our Privacy Policy. We do not use Customer Content to train, fine-tune, or improve AI models.

Regulated Data

Unless Kaytos, LLC expressly agrees in writing, you will not submit, upload, or process Customer Content through the Services that is subject to specialized legal or regulatory requirements beyond those described in these Terms and our Privacy Policy. This includes, without limitation, protected health information subject to HIPAA, payment card data subject to PCI DSS, children's personal information subject to COPPA, biometric identifiers, government classified information, controlled technical data, or other data that would require Kaytos, LLC to comply with a sector-specific compliance framework as your regulated service provider.

You are solely responsible for determining whether Customer Content is suitable for use with the Services and whether your use complies with applicable laws, industry requirements, and contractual obligations. If you submit regulated data without our written agreement, you remain responsible for that data and for any resulting claims, losses, or compliance obligations.

5. Fees, Payment, and Renewal

a. Paid Services Fees

Fees for Paid Services. Some of our Services are offered for a fee (collectively, "Paid Services"). This section applies to any purchases of Paid Services.

By using a Paid Service, you agree to pay the specified fees. Depending on the Paid Service, there may be different kinds of fees, like some that are one-time and some that are recurring. For recurring fees (AKA subscriptions), your subscription begins on your purchase date, and we'll bill or charge you in the automatically-renewing interval (such as monthly, annually, or biennially) you select, on a pre-pay basis until you cancel, which you can do at any time by contacting the relevant support team. Taxes. To the extent permitted by law, or unless explicitly stated otherwise, all fees do not include applicable federal, provincial, state, local or other governmental sales, value-added, goods and services, harmonized or other taxes, fees, or charges ("Taxes"). You're responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we're obligated to pay or collect Taxes on the fees you've paid or will pay, you're responsible for those Taxes, and we may collect payment from you. Payment. You must provide accurate and up-to-date payment information. By providing your payment information, you authorize us to store it until you request deletion. If your payment fails, we suspect fraud, or Paid Services are otherwise not paid for or paid for on time (for example, if you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services), we may immediately cancel or revoke your access to Paid Services without notice to you. You authorize us to charge any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we can't charge your primary payment method.

Automatic Renewal. By enrolling in a subscription, you authorize us to automatically charge the then-applicable fees and Taxes for each subsequent subscription period until the subscription is canceled. If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period. This means that unless you cancel a subscription, it'll automatically renew and we'll charge your payment method(s). You must cancel at least one month before the scheduled end date of any annual subscription and at least 24 hours before the end of any shorter subscription period. The date for the automatic renewal is based on the date of the original purchase and cannot be changed. If you've purchased access to multiple services, you may have multiple renewal dates.

You can view your renewal date(s), cancel, or manage subscriptions in your settings within the platform or by contacting the support team.

Fees and Changes. We may change our fees at any time in accordance with these Terms and requirements under applicable law. This means that we may change our fees going forward, start charging fees for Services that were previously free, or remove or update features or functionality that were previously included in the fees. If you don't agree with the changes, you must cancel your Paid Service.

Refunds. We may have a refund policy for some of our Paid Services, and we'll also provide refunds if required by law. In all other cases, there are no refunds and all payments are final.

European Users: You have the right to withdraw from the transaction within fourteen (14) days from the date of the purchase without giving any reason as long as your purchase was not of a customized nature, the service has not been fully performed, or subject to other limitations as permitted by law. For digital content, you agree that any purchase of digital content will be made available to you immediately and as a result you waive any right of withdrawal to such content.

If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will not be charged for this repayment. If you have requested that we begin our services during the withdrawal period, you will pay us a reasonable amount corresponding to the services already provided up to the time you notify us of the exercise of the withdrawal right compared to the total scope of the services provided for in the contract. If you cancel your contract with us, you will refrain from using the digital content or digital services or making them available to third parties.

6. Feedback

We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback with us, you agree that we're free to use them without any restriction or compensation to you.

7. General Representation and Warranty

Our Services are designed to help you manage and automate your business workflows. We encourage you to use them productively, subject to a few requirements. In particular, you represent and warrant that your use of our Services:

  • Will be in strict accordance with the Agreement;
  • Will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct and acceptable content, privacy, data protection, the transmission of technical data exported from the United States or the country in which you reside, the use or provision of financial services, notification and consumer protection, unfair competition, and false advertising);
  • Will not be for any unlawful purposes, to publish illegal content, or in furtherance of illegal activities;
  • Will not infringe or misappropriate our intellectual property rights or the intellectual property rights of any third party;
  • Will not overburden or interfere with our systems or impose an unreasonable or disproportionately large load on our infrastructure, as determined by us in our sole discretion;
  • Will not disclose the personal information of others;
  • Will not be used to send spam or bulk unsolicited messages;
  • Will not interfere with, disrupt, or attack any service or network;
  • Will not be used to create, distribute, or enable material that is, facilitates, or operates in conjunction with, malware, spyware, adware, or other malicious programs or code;
  • Will not involve reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for the Services or any related technology that is not open source; and
  • Will not involve renting, leasing, loaning, selling, or reselling the Services or related data without our consent.

8. Copyright Policy

As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe any Content violates your copyright, please see our Copyright Policy and send us a notice.

9. Artificial Intelligence Features

Our Services use artificial intelligence ("AI") and machine learning technologies, including third-party AI service providers, to power features such as document extraction, data analysis, content generation, search, and workflow automation. AI is probabilistic, not deterministic, and AI-generated outputs can be inaccurate, incomplete, out of date, biased, or otherwise wrong, even when the underlying source materials are correct. You acknowledge and agree that:

  • You are responsible for human review. AI-generated outputs are provided to assist your team, not to replace human judgment. You are solely responsible for reviewing, validating, and approving any AI-generated content, classification, extraction, summarization, recommendation, or action before relying on it, sharing it with third parties, submitting it to any system of record, or making any business, financial, legal, regulatory, medical, or other decision based on it. Our Services are designed to support a human-in-the-loop workflow, and we expect customers to operate them that way.
  • No professional advice. AI outputs from our Services do not constitute legal, financial, accounting, tax, medical, regulatory, compliance, or other professional advice, and should not be treated as such. You should consult an appropriately qualified professional before acting on any output that has those implications.
  • Suitability for high-risk uses. Our Services are not designed, intended, or authorized for use in any application where failure or inaccuracy of an AI output could lead to death, personal injury, or severe physical, environmental, or financial harm (for example, life-support systems, safety-critical control systems, or fully unattended automated decisions with legally binding consequences). You will not use the Services for any such purpose.
  • You are responsible for inputs. You will not submit content to AI-powered features that you do not have the right to process, that contains information prohibited by applicable law from being processed by third-party services, or that is intended to manipulate, jailbreak, or extract data from the underlying models in violation of their terms.
  • Data use for training. We do not use the content of your documents, extracted data, or other customer content to train, fine-tune, or improve AI models, and we do not authorize our third-party AI subprocessors to do so. We may use aggregated, de-identified usage data (such as request counts and error rates) to operate, debug, and improve our Services.
  • Third-party AI providers. Third-party AI service providers process your data as needed to provide AI-powered features and under their applicable privacy, security, and service terms. A current list is available at our Subprocessors page.

For more information about how we handle data in connection with AI features, please see our Privacy Policy.

10. Intellectual Property

The Agreement doesn't transfer any Kaytos, LLC or third-party intellectual property to you, and all right, title, and interest in and to such property remains (as between Kaytos, LLC and you) solely with Kaytos, LLC. Other trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Using our Services doesn't grant you any right or license to reproduce or otherwise use any Kaytos, LLC or third-party trademarks.

11. Changes

We may modify the Terms from time to time, for example, to reflect changes to our Services (e.g., adding new features or benefits to our Services or retiring certain features of certain Services) or for legal, regulatory, or security reasons. If we do this, we'll provide notice of the changes, such as by posting the amended Terms and updating the "Last Updated" date or, if the changes, in our sole discretion, are material, we may notify you through our Services or other communications. Any changes will apply on a going-forward basis, and, unless we say otherwise, the amended Terms will be effective immediately. By continuing to use our Services after we've notified you, you agree to be bound by the new Terms. You have the right to object to any changes at any time by ceasing your use of our Services and may cancel any subscription you have.

12. Service Levels, Support, and Beta Features

We may provide support, maintenance, updates, or other assistance for the Services, but we do not promise any particular support response time, resolution time, uptime, availability, service credit, backup restoration, or data-recovery obligation unless Kaytos, LLC expressly agrees to it in a separate signed agreement.

We may offer preview, beta, experimental, or evaluation features. Those features are provided for testing and evaluation only, may be modified or discontinued at any time, and may be less reliable or less thoroughly tested than other parts of the Services. You should not rely on beta or experimental features for production, mission-critical, regulated, or high-risk workflows.

13. Termination

We may terminate your access to all or any part of our Services at any time, with or without cause or notice, effective immediately, including if we believe, in our sole discretion, that you have violated this Agreement, any service guidelines, or other applicable terms. We will have no obligation to provide a refund of any fees previously paid, except as required by applicable law.

You can stop using our Services at any time, or, if you use a Paid Service, you can cancel at any time, subject to the Fees, Payment, and Renewal section of these Terms.

The following sections survive any termination or expiration of the Agreement: Customer Content (license grant only), Regulated Data, Feedback, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Jurisdiction and Applicable Law, US Economic Sanctions, and Miscellaneous. Your obligation to pay any fees accrued prior to termination also survives.

14. Disclaimers

Our Services are provided "as is" and "as available." The Kaytos Parties hereby disclaim all warranties of any kind, express or implied, to the maximum extent allowed by applicable law, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. The Kaytos Parties do not warrant that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

AI-Specific Disclaimer. Without limiting the foregoing, AI-generated outputs produced by or through our Services (including extracted data, classifications, summaries, drafts, recommendations, search results, and automated actions) are provided without any warranty of accuracy, completeness, currency, reliability, suitability, or non-infringement. AI systems can and do produce outputs that are wrong, fabricated ("hallucinated"), biased, or inappropriate for your specific situation, even when inputs appear straightforward. You are solely responsible for reviewing, verifying, and approving every AI-generated output before relying on it, transmitting it to any third party or system of record, or taking any action based on it. The Kaytos Parties are not responsible for any losses, errors, omissions, decisions, transactions, or other consequences resulting from your reliance on AI-generated outputs, your failure to review them, or your decision to operate the Services without meaningful human oversight.

15. Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions and the application of the United Nations Convention of Contracts for the International Sale of Goods, and the proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in Los Angeles County, California, U.S.A. Nothing in this Agreement affects your rights as a consumer to rely on mandatory provisions in your country of residence.

Jury Trial and Class Action Waiver

To the fullest extent permitted by law, you and Kaytos, LLC each waive any right to a trial by jury in any action, proceeding, or counterclaim arising out of or relating to the Agreement or the Services. You and Kaytos, LLC agree that any dispute will be brought only on an individual basis and not as a class, collective, consolidated, private attorney general, or representative action. A court may not consolidate more than one person's claims or otherwise preside over any class, collective, consolidated, private attorney general, or representative proceeding unless both you and Kaytos, LLC agree in writing.

16. Limitation of Liability

In no event will the Kaytos Parties be liable (including for any third-party products or services purchased or used through our Services, and including for any AI-generated outputs produced by or through our Services) with respect to any subject matter of the Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any indirect, special, incidental, consequential, exemplary, punitive, or enhanced damages; (ii) lost profits, lost revenue, lost business, loss of goodwill, or loss or corruption of data; (iii) the cost of procurement for substitute products or services; (iv) interruption of use; (v) any losses arising from your reliance on, distribution of, or actions taken based on AI-generated outputs, including outputs that are inaccurate, incomplete, fabricated, biased, or otherwise wrong; or (vi) any amounts that exceed the fees paid by you to Kaytos, LLC under the Agreement during the one (1) month period immediately prior to the cause of action. The Kaytos Parties shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

European Users: If we cause damage to you and you are a consumer in Europe, we limit our liability to the maximum amount permissible in your country of residence. Liability will be limited to foreseeable damages arising due to a breach of material contractual obligations typical for this type of contract. The Kaytos Parties are not liable for damages that result from a non-material breach of any other applicable duty of care. This limitation of liability will not apply to any statutory liability that cannot be limited, to liability for death or personal injury caused by our negligence, liability caused by our willful misconduct or gross negligence, or our responsibility for something we have specifically promised to you. You and we agree that the Kaytos Parties' total liability is limited to the amount paid by you to use our Services during the 1 month preceding the claim; To the extent that our liability is limited or excluded, the limitations or exclusions will also apply to the personal liability of our employees, legal representatives, and vicarious agents.

17. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Kaytos Parties from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • your access to or use of the Services;
  • Customer Content that you submit, upload, transmit, process, or make available through the Services;
  • your violation of the Agreement, applicable law, or any agreement with a provider of third-party services used in connection with the Services;
  • any allegation that Customer Content or your use of the Services infringes, misappropriates, or violates any intellectual property, privacy, publicity, confidentiality, contractual, or other rights of any third party;
  • regulated data submitted, uploaded, or processed through the Services without our written agreement; or
  • your reliance on, distribution of, or actions taken based on AI-generated outputs from the Services without appropriate human review.

Kaytos, LLC may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of those claims. You will not settle any claim in a way that imposes any obligation or liability on, or admits fault by, any Kaytos Party without Kaytos, LLC's prior written consent.

18. US Economic Sanctions

You agree that our ability to provide our Services to you is subject to compliance with US sanctions that restrict or prohibit who or from where our Services can be accessed. By using the Services, you represent and warrant that you (i) are not located or residing in any country, region, or territory subject to comprehensive US sanctions or embargoes administered by the US Department of the Treasury's Office of Foreign Assets Control ("OFAC") or other US government authority (which, as of the date you accept these Terms, includes Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhia regions of Ukraine, and may include additional countries, regions, or territories from time to time); (ii) are not listed on any United States list of prohibited or restricted parties, such as OFAC's Specially Designated Nationals and Blocked Persons List, or otherwise subject to US sanctions that would prohibit your access to or use of our Services; and (iii) shall not use or allow access by any of your customers or potential customers (if applicable) to the Services in any manner that may cause Kaytos, LLC to violate US export controls and sanctions. We reserve the right to restrict or block your access, or access by any of your customers or potential customers (if applicable), to the Services and/or to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.

19. Translation

These Terms were originally written in English (US). We may translate these Terms into other languages for convenience, and in the event of a conflict between a translated version of these Terms and the English version, the English version will control, except where applicable local law requires the local-language version to govern for consumers in that jurisdiction.

20. Miscellaneous

The Agreement (together with any other terms we provide that apply to any specific Service) constitutes the entire agreement between Kaytos, LLC and you concerning our Services, except to the extent you and Kaytos, LLC have entered into a separate written agreement signed by Kaytos, LLC that expressly supersedes or modifies these Terms. In that case, the signed agreement controls only to the extent of the conflict.

If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

Except for the Kaytos Parties (who are express third-party beneficiaries of the Disclaimers, Limitation of Liability, and Indemnification sections), this Agreement does not create any third-party beneficiary rights in any person or entity.

Nothing in this Agreement creates any agency, partnership, joint venture, or employment relationship between you and Kaytos, LLC. You do not have any authority to bind Kaytos, LLC in any respect.

Section headings are for convenience only and do not affect the interpretation of the Agreement.

Kaytos, LLC may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.